Shipment Instructions for Colocation Service

This guide provides detailed instructions on how to ship your server for colocation.

Koby Pierce
Koby Pierce
09/03/20231 min read


Thank you for choosing our colocation service! This guide lays out the steps you should follow for smooth integration with our infrastructure.

Packaging Your Server

It's crucial to pack your server in a box that is suitable for its weight. As a best practice, use a padding-to-server-weight ratio of at least 1:3. This means for every 3 pounds of server weight, you should use at least 1 pound of padding material.

Declined Packages

Be advised that our data center may decline packages if the box shows signs of damage. In such cases, the package will be returned to the sender. We are not responsible for any issues or financial losses associated with a declined package.

Shipping Details

Reply to the ticket created at the time of your colocation plan purchase. Specify your anticipated shipping date and the items that will be sent to our data center.

Please note, we cannot be held responsible for any damage that may occur during shipping. The shipping address is as follows:

  • Hybrid Hosting LLC - [Customer Name]

  • 603 Discovery Drive

  • West Chicago, IL 60185

Tracking and Special Instructions

After purchasing your shipping label, please provide the tracking number in the ticket. Also, be sure to specify any particular setup instructions you may have within the same ticket.


We appreciate your loyalty as a customer. Your business is invaluable to us!